For all returns please email info@denhaady.com.my or Whatsapp us at 018-3463010 within 3 days of receiving your order to request our representatives to assist you.
Include in your email or Whatapps the original order number & the items you are requesting to return/ exchange.
Once your return/exchange has been approved you will receive a instruction on how to return & exchange via email or Whatsapp.
Complete the returns & exchange.
Den Haady Apparel is commited to customer satisfaction. Please choose carefully. We do not normally give refunds if you simply change your mind or make a wrong decision. There will be no refund of the original postage and return post is at your expense.
We suggest using Registered post with tracking as DEN HAADY APPAREL can take no responsibility for lost or missing returned orders.
No exchange or retun on sale items unless product is faulty. Unwashed, unworn or unused items in original condition ( with tags) may be returned upon presentation of your original invoice up to 7 days after receiving your order.
You can choose between a refund or exchange where goods are faulty, have been wrongly described, are different to the product purchased on the website or doesn’t do what it is supposed to do.
